Privacy Policy
This Privacy Policy explains how Savwatch collects, uses, and protects your personal information when you visit our website, place an order, or contact us.
Information We Collect
When you use our website, we may collect the following information:
- Name;
- Email address;
- Phone number;
- Shipping address;
- Billing address;
- Order information;
- Payment confirmation information;
- Customer service messages;
- Website usage data such as device information, browser type, IP address, cookies, and browsing behavior.
We do not collect or store your full credit card number, bank account details, payment account password, or other sensitive payment login information.
How We Use Your Information
We use your information to:
- Process and ship your order;
- Confirm payment and prevent fraud;
- Provide customer support;
- Send order updates and shipping notifications;
- Handle returns, exchanges, and warranty requests;
- Improve our website, products, and services;
- Analyze website performance and customer experience;
- Comply with legal, tax, accounting, and regulatory requirements.
Payment Information
Payments are processed through third-party payment service providers. Your payment details are handled directly by the relevant payment provider according to its own security and privacy standards.
Savwatch only receives the information necessary to confirm payment, process your order, prevent fraud, and provide customer service.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing activities.
You may disable cookies in your browser settings, but some website features may not work properly.
Sharing of Information
We do not sell your personal information.
We may share necessary information with trusted service providers, including:
- Payment service providers;
- Shipping and logistics partners;
- Website hosting and e-commerce service providers;
- Customer service tools;
- Marketing and analytics service providers;
- Legal, tax, accounting, or compliance service providers where required.
These parties only receive the information needed to perform their services.
Data Protection
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your personal information;
- Withdraw consent for certain uses of your information;
- Opt out of marketing communications.
To make a privacy-related request, please contact us at:
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including order processing, customer service, legal compliance, accounting, fraud prevention, and dispute resolution.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: